Overview
These Terms of Service, presented by ELEVEN FUNDING HOLDINGS (referred to as "Terms"), outline the rules and responsibilities governing your (referred to as the "Counterparty" or "Customer") use of the challenges and services offered by ELEVEN FUNDING HOLDINGS (collectively referred to as "Eleven Funding Challenges," "Challenges," "Evaluation," or "Services," and the "Provider"). These services are primarily accessible via www.elevenfunding.com (referred to as the "Website"). Customers are advised to read these Terms carefully. If the Customer does not agree with or fully understand any part of these Terms, they are not required to use the Services or participate in the Eleven Funding Challenges. The Customer should only choose to use the Services if they fully comprehend and accept these Terms. By using our Services or participating in any Eleven Funding Challenges we offer, the Customer acknowledges their acceptance of these Terms and their obligation to follow them.
By using our site and/or enrolling in a Challenge, the Customer agrees to be bound by the terms and conditions herein, as well as any other terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, consumers, merchants, and content creators.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, the Customer agrees to be bound by these Terms of Service. If the Customer does not agree to all of the terms and conditions in this agreement, they are prohibited from accessing the website or using any services. If these Terms of Service are considered an offer, acceptance is strictly limited to these Terms of Service. The Services are only available to individuals over 18 years old who reside in countries where the Services are offered. A list of countries where the Provider does not offer services is provided here.
Any additional features or tools added to the site (within the given account area) will also be subject to the Terms of Service. The latest version of the Terms of Service can be accessed on this page at any time. We reserve the right to update, change, or replace any part of these Terms of Service through updates and/or changes to our website. It is the Customer's responsibility to check this page periodically for changes. Continued use of or access to the website after changes are posted constitutes acceptance of those changes.
IN ACCORDANCE WITH APPLICABLE LAWS
NONE OF THE SERVICES PROVIDED TO THE CUSTOMER BY THE PROVIDER CONSTITUTE INVESTMENT SERVICES. THE PROVIDER DOES NOT GIVE OR OFFER ANY GUIDANCE, INSTRUCTIONS, OR INFORMATION TO THE CUSTOMER REGARDING HOW TO EXECUTE TRANSACTIONS USING THE SERVICES, OR ANY ADVICE ON THE SPECIFIC INVESTMENT TOOLS TRADED. THE PROVIDER DOES NOT ACCEPT SUCH GUIDANCE OR INSTRUCTIONS FROM THE CUSTOMER. NEITHER THE SERVICES NOR ANY INFORMATION CONSTITUTES INVESTMENT ADVICE. THE PROVIDER'S EMPLOYEES, STAFF, AND REPRESENTATIVES ARE NOT AUTHORIZED TO PROVIDE INVESTMENT ADVICE OR RECOMMENDATIONS. IF ANY STATEMENT BY THE PROVIDER'S EMPLOYEES, STAFF, OR REPRESENTATIVES IS INTERPRETED AS INVESTMENT ADVICE, THE PROVIDER DISCLAIMS THAT SUCH STATEMENTS CONSTITUTE INVESTMENT ADVICE AND WILL NOT BE LIABLE FOR THEM.
We may provide third parties access to our website for the purpose of debugging and/or maintaining technical issues with our website, database, or infrastructure. These accesses are closely monitored and restricted once the task is completed.
The Customer must pay a registration fee to access the Eleven Funding (a brand of ELEVEN FUNDING HOLDINGS) platform, models, and services. If the service has commenced (e.g., the Customer has started trading) and/or the Customer has not successfully completed the Evaluation, the registration fee is non-refundable. ALL PAYMENTS ARE FINAL AND ARE FOR THE PURPOSE OF EVALUATION ONLY.
Section 1 - Terms of Online Registration
By agreeing to these Terms of Service, the Customer confirms they are of legal age in their state or province of residence. As a condition of using the Services, the Customer agrees not to engage in illegal or unauthorized activities (including but not limited to copyright infringement). If the Customer violates any of these Terms, their access to the Services will be terminated immediately.
Section 2 – General Conditions
The Provider reserves the right to refuse service to anyone, at any time, for any reason. The Customer acknowledges that their content (except for credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) adaptations to comply with technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Without the Provider's written consent, the Customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided. Headings in this agreement are for convenience only and will not limit or otherwise affect the Terms.
Section 3 – Information Accuracy, Completeness, and Timeliness
The Customer acknowledges that services and content are provided "as is," with any potential faults, defects, or limitations, and the use of these services and content is at the Customer's own risk. While the Provider aims to keep information accurate and current, it recognizes that technology may have inherent limitations. Therefore, the Customer agrees to use the services with this understanding. To the maximum extent permitted by law, the Provider disclaims all warranties, whether statutory, express, implied, or otherwise, including but not limited to any warranties of merchantability, fitness for a particular purpose, or non-infringement.
Section 4 – Changes to the Service and Prices
Product prices are subject to change without notice. The Provider reserves the right to modify or discontinue the Service (including any accounts or any part or content of it) at any time and without notice. The Provider will not be liable to the Customer or any third party for any modifications, price changes, suspensions, or discontinuation of the Service.
Section 5 – Products or Services
The Provider reserves the right, though not the obligation, to limit the sale of products or services to any person, geographic area, or jurisdiction on a case-by-case basis. The Provider also reserves the right to limit the quantities of any products or services it offers. All descriptions and pricing of products are subject to change at any time without notice at the Provider's sole discretion. The Provider also reserves the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
The Provider does not guarantee that the quality of any products, services, information, or other material purchased or obtained by the Customer will meet their expectations or that any errors in the Service will be corrected.
Section 6 – Account Information and Billing Accuracy
The Provider reserves the right to reject any order placed with them. At its discretion, the Provider may limit or cancel quantities per customer, household, or order, including orders made under the same customer account, credit card, or billing/shipping address. If an order is modified or canceled, the Provider will attempt to notify the Customer using the e-mail, billing address, or phone number provided at the time of order. The Provider reserves the right to limit or refuse orders deemed to be from dealers, resellers, or distributors.
The Customer agrees to provide accurate, current, and complete account and purchase information for all purchases made at the Provider's site. The Customer agrees to promptly update their account and other information, including email addresses, credit card numbers, and expiration dates, for the Provider to complete transactions and contact the Customer as needed.
Section 7 – Additional Resources
The Provider may offer access to third-party tools over which it neither has control nor responsibility. The Customer acknowledges that the Provider offers access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. The Provider shall not be liable for any use of optional third-party tools.
Any use of optional tools provided through the site is entirely at the Customer's own risk and discretion, and the Customer should ensure they understand and agree to the terms under which these tools are provided by the third-party provider(s). The Provider may also introduce new services and features on the website in the future. These new features and services will also be subject to these Terms of Service.
Let me know if you need further adjustments or if there are specific sections you'd like rephrased differently.
Section 8 – External Links
Certain content, products, and services available through the Provider’s Service may include materials from third parties. Links on the Provider’s site may direct the Customer to external websites not associated with the Provider. The Provider is not responsible for examining or verifying the content or accuracy of these external sites and does not guarantee or accept any liability for any third-party materials, websites, or other third-party products or services.
The Provider is not liable for any harm or damages resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. The Customer should thoroughly review the policies and practices of any third-party site and ensure they understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.
Section 9 – Comments, Feedback, and Other Submissions from Users
The Customer agrees that the Provider may, at any time and without limitation, edit, copy, publish, distribute, translate, and use in any medium any comments the Customer submits to the Provider, whether online, by email, by postal mail, or by other means. The Provider is not and shall not be under any obligation to (1) keep any comments confidential; (2) provide compensation for any comments; or (3) respond to any comments.
The Provider may, but is not obligated to, monitor, edit, or remove content that it determines, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
The Customer represents and warrants that their comments do not infringe on any rights of third parties, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. The Customer further represents and warrants that their comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor any computer virus or malware that could affect the operation of the Service or any related website. The Customer must not use a false email address, impersonate others, or mislead the Provider or third parties as to the origin of any comments. The Customer is solely responsible for any comments they make and for their accuracy. The Provider takes no responsibility and assumes no liability for any comments posted by the Customer or any third party.
Both the Customer and the Provider agree to conduct all interactions under this agreement with the utmost fairness and respect. Any actions that damage the reputation or legitimate interests of either party are strictly prohibited. This agreement imposes a duty on both parties to avoid any such detrimental actions both during and after the term of the trading relationship. Disputes should be addressed following the terms of this agreement and applicable law. Violation of these provisions may result in immediate legal action, including cease-and-desist orders and other legal remedies to protect the rights and interests of the affected party.
Section 10 – Personal Information
The submission of personal data through the website is governed by the Provider's Privacy Policy.
Section 11 – Know Your Customer (KYC)
Eleven Funding operates in compliance with industry standards and implements Know Your Customer (KYC) protocols selectively, in accordance with specific usage conditions of the platform. While KYC verification is generally not required for simulated trading accounts, Eleven Funding reserves the right to enforce KYC under particular scenarios involving increased risk or potential impact on other clients.
11.2 Know Your Customer (KYC):
KYC procedures may be initiated solely under certain circumstances, including but not limited to:
- Engagement in copy trading activities.
- Attempted arbitrage trading between multiple accounts.
- Strategies that exploit trading platform latency to generate profit.
These KYC measures aim to:
- Ensure the legitimacy of client trading activities and compliance with ethical standards.
- Protect against potential risks, including fraudulent practices and manipulative behaviors.
- Maintain a fair and trustworthy trading environment for all participants.
11.3 Customer Due Diligence (CDD):
CDD is only applicable when an account falls under one of the aforementioned conditions. The CDD process includes:
- Verifying the client’s identity through relevant documentation to confirm their legitimacy.
- Understanding the intended purpose and methods of the client’s trading activities to assess alignment with the platform’s policies.
- Conducting ongoing reviews of trading activities to ensure consistency with stated goals and account usage conditions.
11.4 Enhanced Due Diligence (EDD):
Enhanced Due Diligence may be applied for accounts or activities posing higher risk, such as those engaging in copy trading or arbitrage. EDD protocols include:
- Collecting additional verification documents if initial identification is insufficient.
- Conducting interviews, potentially through video, to personally engage with the client and evaluate the legitimacy of their trading intentions.
- Intensifying monitoring to ensure adherence to platform standards and mitigate risks of unethical or manipulative practices.
11.5 Know Your Customer (KYC) Procedures by Eleven Funding:
In instances requiring KYC, the verification process involves:
- Identity verification through official identification documents, which may include a National ID, Passport, or Driver’s License.
- Directing the client through a secure verification process to upload necessary documents via link or QR code.
- Completing verification within 48-72 hours once documents are reviewed and accepted.
- Eleven Funding may, at its sole discretion, discontinue any trading engagement if a client fails to meet KYC, CDD, or EDD standards as outlined. Failure to comply with the verification process will result in account suspension or termination.
Section 12 – Errors, Inaccuracies, and Omissions
Occasionally, information on the site or within the Service may include typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. The Provider reserves the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders at any time without prior notice (including after the Customer has submitted an order). The Provider is under no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specific update or refresh date should be interpreted as indicating that all information in the Service or on any related website has been modified or updated.
If any discrepancies or irregularities arise within the Service, such as issues with account details, transactions, or service features, the Customer must promptly report these to the Provider. Immediate reporting helps the Provider address and resolve issues efficiently, ensuring the accuracy and integrity of the Service. Customers may reach out for assistance and report these issues to Eleven Funding Support through the live chat option on the dashboard or website, or by emailing support@elevenfunding.com. The Provider reserves the right to take appropriate corrective actions to maintain the Service’s proper functionality in alignment with the intended terms.
Section 13 – Restricted Uses
The Customer is prohibited from using the site or its content for any of the following purposes: (a) for any illegal activity; (b) to encourage others to engage in unlawful acts; (c) to breach any international, federal, provincial, state regulations, rules, laws, or local ordinances; (d) to infringe upon the intellectual property rights of the Provider or others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that could impact the functionality or operation of the Service, related websites, other websites, or the Internet. The Provider reserves the right to terminate the Customer's use of the Service and any related website for any violation of these prohibitions.
Section 14 - Prohibited Trading Practices
14.1. The Customer is prohibited from engaging in trades that violate the terms set out in this section or the FAQ. Any trades that contravene these terms are strictly forbidden. The Customer must comply with the rules and guidelines provided in this section, as well as those outlined in the FAQ when using the Services.
14.1.1. The Customer must not use trading strategies that intentionally or unintentionally exploit errors in the Services, such as incorrect displayed prices or delays in price updates, including but not limited to practices like Latency Trading.
14.1.2. Executing trades using an external or delayed data feed or engaging in gap trading is prohibited.
14.1.3. Engaging, either alone or in cooperation with others, in trades or trade combinations across linked accounts or accounts within the platform, if intended to manipulate trading, commonly known as “Group Trading,” is forbidden. This includes entering opposite positions simultaneously.
14.1.4. The use of software, artificial intelligence, ultra-high speed, high-frequency trading, or mass data entry that could exploit or interfere with the Provider's systems or services, or provide an unfair advantage, is prohibited.
14.1.5. Performing any form of arbitrage, including but not limited to triangular arbitrage, statistical arbitrage, latency arbitrage, market-making arbitrage, pairs trading arbitrage, or any strategy that exploits pricing discrepancies between markets, is prohibited.
14.1.6. Utilizing strategies that ensure the execution of limit orders during low liquidity periods, as these practices do not reflect actual market conditions, is prohibited.
14.1.7. Engaging in trades that are inconsistent with standard forex or financial market operations, or any activities that may harm the Provider, such as over-leveraging, excessive exposure, one-sided bets, grid trading, tick scalping, or account rolling, is prohibited.
14.1.8. Engaging in copy trading, where trades replicate or follow the trading of others without prior authorization from the Provider, is prohibited.
14.1.9. Allowing any third party, either private or professional, to execute trades on behalf of the Customer, or granting access to trade on the Customer's Eleven Funding Challenge Account, is prohibited.
14.1.10. Accessing any third-party Eleven Funding Challenge Account, trading on behalf of another person, or engaging in account management or similar services where the Customer commits to managing an Eleven Funding Account for another user, is prohibited.
14.1.11. Opening positions with sizes noticeably larger than those of the Customer's other trades, on this or any other account, is prohibited.
14.1.12. Opening positions with numbers significantly smaller or larger than the Customer's other trades, whether on this or another account, is prohibited.
14.1.13. Using high levels of margin or extremely risky trading strategies is prohibited.
14.2. ELEVEN FUNDING HOLDINGS retains the exclusive right to impose trading restrictions, modify account parameters, or terminate trading accounts at its discretion to ensure platform stability and integrity. This right may be exercised under circumstances including, but not limited to:
14.2.1. If ELEVEN FUNDING HOLDINGS determines that a client's trading strategy, behavior, or specific trades pose excessive or unmanageable risks, which could adversely impact ELEVEN FUNDING HOLDINGS or its customers.
14.2.2. If trading practices are found incompatible with standard market operations or the Provider’s risk management policies, including high leverage, excessive exposure, unusually large or small lot sizes, or strategies that could disrupt market balance.
14.2.3. If there are significant deviations from the client's historical trading behavior or generally accepted market practices.
14.2.4. If a client’s trading activities could potentially harm ELEVEN FUNDING HOLDINGS or third parties, the Provider reserves the right to limit or restrict trading activities.
14.2.5. ELEVEN FUNDING HOLDINGS may impose restrictions to ensure compliance with regulatory requirements, operational protocols, or internal policies aimed at maintaining a secure trading environment.
14.3. To ensure effective management of trading practices, ELEVEN FUNDING HOLDINGS will undertake the following when implementing restrictions or modifications:
14.3.1. The Provider will make reasonable efforts to notify the client of trading restrictions, modifications, or account terminations, including reasons for such actions. However, if immediate action is required to protect platform integrity, changes may be implemented without prior notice.
14.3.2. Clients may request a review of any restrictions or account actions. ELEVEN FUNDING HOLDINGS will consider appeals on a case-by-case basis but reserves the right to uphold its original decision.
14.3.3. The Provider shall not be liable for any losses or damages resulting from trading restrictions or account termination. Clients agree to hold ELEVEN FUNDING HOLDINGS harmless against claims arising from such actions.
14.4. If any Prohibited Trading Practices are conducted on one or more Eleven Funding Challenge Accounts or accounts held by other Customers, or by combining trades across Eleven Funding Challenge Accounts, the Provider is entitled to cancel all Services and terminate relevant contracts related to the affected accounts. The Provider may exercise the actions outlined in Sections 14.2 and 14.3 at its discretion. In such cases, the Customer will not be entitled to a refund of fees.
14.5. If the Customer repeatedly engages in prohibited practices and has been previously notified by the Provider, the Provider may restrict the Customer’s access to all or part of the Services, including the Dashboard and Trading Platform, without compensation.
14.6. The Provider assumes no responsibility for any trading or investment activities that the Customer performs outside of their relationship with the Provider, such as using data or other information from the Customer Portal or trading platform in real market trading. This also applies to any services from third parties that the Customer may use through the platform.
Section 15 – Limitation of Liability; Disclaimer of Warranties
The Provider does not guarantee that the Customer's use of the Service will be error-free, timely, secure, or uninterrupted. The Provider does not warrant that the results obtained from using the Service will be accurate or reliable. The Customer acknowledges that the Provider may suspend or cancel the Service at any time, with or without notice. The Customer expressly agrees that their use of, or inability to use, the Service is at their own risk.
The Service and all products delivered through it are provided ‘as is’ and ‘as available’ without any representations, warranties, or conditions of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and noninfringement.
The Provider and its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors are not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, revenue, savings, data loss, replacement costs, or similar damages, arising from the Customer's use of the Service or any products purchased through it. This includes, but is not limited to, any errors or omissions in content, or any loss or damage resulting from the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility.
As some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such cases, the Provider's liability shall be limited to the maximum extent permitted by law.
Section 16 – Indemnification
The Customer agrees to indemnify, defend, and hold harmless the Provider, including its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable attorneys' fees, made by any third party due to or arising from the Customer’s breach of these Terms of Service, the documents incorporated by reference, or the Customer's violation of any law or the rights of a third party.
Section 17 – Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law. The unenforceable portion will be deemed severed from these Terms, without impacting the validity and enforceability of the remaining provisions.
Section 18 – Termination
Obligations and liabilities incurred prior to the termination date will survive the termination of this agreement for all purposes. These Terms of Service remain effective unless terminated by either the Customer or the Provider. The Customer may terminate these Terms at any time by notifying the Provider that they no longer wish to use the Services or when they stop using the site.
The Provider may terminate this agreement at any time without notice if, in the Provider's sole discretion, the Customer fails to comply with any term or provision of these Terms. Upon termination, the Customer remains liable for all amounts due up to and including the termination date, and the Provider may deny the Customer further access to the Services.
18.1. Trading Guidelines
The Customer must adhere to the guidelines below. Failure to do so will result in account termination. The Customer must:
18.1.1. Daily Loss Limits: The Customer must not exceed the specified daily loss percentage of the initial account size, including charges and swaps:
1-Phase Evaluation Model: 3%
2-Phase Evaluation Model: 5%
18.1.2. Account Size Maintenance: The account balance must not fall below the specified percentage of the cycle's initial size, considering all open positions and associated charges and swaps:
1-Phase Evaluation Model: 94%
2-Phase Evaluation Model: 90%
18.1.3. Minimum Trading Days Requirement: The Customer must trade for a minimum number of days based on the model:
1-Phase Evaluation Model: 5 days
2-Phase Evaluation Model (each phase): 5 days
18.1.4. Non-Consistency and Consistency Rules: In the 1-Phase Evaluation Model, the 'Non-Consistency' designation exempts the Customer from consistency rules, whereas the 'Consistency' designation requires adherence to the consistency rule as described in the FAQ
18.1.5. Technical Flaw Exploitation: Using any system flaws for advantage is prohibited and may result in immediate suspension
18.1.6. Hedging: Multiple hedged positions within a single Eleven Funding account are allowed; however, cross-account hedging within Eleven Funding or with other firms is prohibited.
18.1.7. Costs: All costs associated with the Provider’s service provision are the Provider’s responsibility.
18.1.8. Applicable Rules: The terms outlined in the FAQ/Rules govern all Eleven Funding Challenge accounts.
18.1.9. Modifications by Add-ons and Special Offers: Add-ons and Special Offers chosen during the Eleven Funding Challenge may modify the trading guidelines in this section, with these modifications taking precedence for their applicable duration.
Violations of the restrictions in this Article will result in the immediate closure of positions on the trading platform, and the Customer's account may be banned. In such cases, the Provider reserves the right to terminate this contract.
Section 19 – Refund Policy
19.1 Termination Request by Customer: A Customer wishing to terminate their Client Section must send a request to support@elevenfunding.com. This request indicates the Customer’s intent to end the contractual relationship, resulting in the loss of access to all Services, including the Client Section and Trading Platform. The Provider will confirm receipt of the request via email, officially ending the contract. Under these circumstances, the Customer forfeits any right to refunds of fees or other expenditures previously paid.
19.2 Severe Violations: In cases where the Customer engages in prohibited practices of a serious nature, the Provider reserves the right to restrict access to all Services and terminate the Customer’s account immediately, without compensation. This may occur without prior notice, and no refunds will be issued for any fees paid in such cases. Additionally, payments made for add-ons will not be refunded, regardless of eligibility. The Provider retains full discretion in determining the severity of the violation and appropriate corrective action.
19.3 Activation of Services: Upon paying the fee for the Eleven Funding Challenge program, the Customer will receive login credentials. By executing the first trade, the Customer acknowledges and agrees that the Provider completes the Services before the withdrawal period ends, thereby waiving the right to contract withdrawal.
19.4 Non-Activation: If the Customer does not activate the Eleven Funding Challenge within 35 calendar days, access will be suspended. Renewal of access can be requested via email to support@elevenfunding.com, subject to applicable terms.
19.5 Disputes and Chargebacks: In the event of an unjustified fee dispute or chargeback initiated by the Customer, the Provider reserves the right to cease services and deny future services at its discretion.
19.6 Refunds: A refund request must be made within 7 days of registration if no trading activity has occurred. Once trading begins, fees become nonrefundable, and there is no provision for full or partial refunds.
Section 20 – Entire Agreement
The Provider’s decision not to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision. Any waiver of rights under these Terms of Service will be effective only if provided in writing and signed by the Provider. These Terms of Service, along with any policies or operational rules posted by the Provider on this site or concerning the Service, constitute the full and exclusive agreement between the Customer and the Provider. This agreement governs the Customer’s use of the Service, overriding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the Customer and the Provider (including, but not limited to, prior versions of the Terms of Service). Any ambiguities or questions about intent or interpretation shall be resolved neutrally, not automatically against the drafting party. This approach does not override any statutory rights the Customer may hold under applicable consumer protection laws that are not subject to contractual waiver.
Section 21 – Governing Law
These Terms of Service, along with any additional agreements under which the Provider provides Services to the Customer, are regulated and interpreted in accordance with the Customer's legal jurisdiction.
Section 22 – Local Law
The Customer is advised to be fully aware of and comply with all local laws and regulations related to their participation in the Eleven Funding Challenge. The Customer acknowledges that they are using the Service at their own risk and assumes full responsibility for their participation. By using the Service, the Customer affirms they are over the age of 18 and acknowledges that the Provider is not liable for any actions taken by the Customer that may violate local laws. Any such violations are the sole responsibility of the Customer.
Section 23 – Changes to Terms of Service
The Customer’s legal jurisdiction governs these Terms of Service and any other agreements under which the Provider provides Services.